Orders through our online store will be fulfilled and shipped within 3 business days. Purchases from EXHIBITIONS and other special items will be packed and shipped within two weeks of the exhibition closing.
If you need your purchased item(s) to be sent out immediately by UPS 2nd Day Air or Next Day Air, please call the gallery at 410.578.1919 and talk to the gallery associate directly so we can serve you promptly. Gift Wrapping is also available with additional fee.
Jewelry and t-shirts are shipped via USPS Priority mail.
"Baltimore Clayworks Cares!" - Everyday we receive and ship artwork, and in order to be good to our planet, we recycle the packing materials. Please understand the box and bubble wraps may be gently used.
If your product arrives with the package visibly damaged, do not sign and refuse delivery. If the product arrives damaged, please notify Baltimore Clayworks by phone at 410.578.1919 immediately and save all the original shipping boxes and packing materials as we have UPS return the item at no charge to you. We will replace the item if possible, or arrange a refund as soon.